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Frequently Asked Questions

Whether you're curious about our design tiers, budget considerations, or how to create an outdoor space that you love, you'll find the answers you need right here.  Click on the categories below to read the FAQs you are interested in. 

  • Are you licensed and insured?
    Yes, we are fully licensed and insured. Your peace of mind is important to us, and we prioritize safety and compliance in all our projects.
  • What sets VHS Landscaping apart from other companies?
    Our commitment to creativity, quality, and client satisfaction makes us stand out. We focus on building lasting relationships and delivering outdoor spaces that exceed expectations. As a boutique company, we prioritize individualized attention and exceptional craftsmanship. Our limited project load allows us to focus on delivering high-quality results, unique designs, and a personalized experience for each client.
  • What can I expect during the consultation?
    Our experienced consultant will meet with you to discuss your vision, preferences, and budget for your landscaping project. It's a great opportunity to share your ideas and learn about the options available.
  • Why is there a consultation fee of $100?
    The consultation fee of $100 covers the valuable time and expertise of our experienced consultants. During the consultation, we discuss your vision, budget, and specific project requirements to provide you with tailored recommendations and spend time creating a custom estimate for your project.
  • How do I pay the consultation fee and what does it cover?
    The consultation fee can be paid online after you schedule your appointment. It covers the consultant's time, expertise, and insights during the consultation. This fee is an investment in receiving valuable advice tailored to your landscaping needs.
  • Why is there a waiting period for consultations and project commencement?
    At VHS Landscaping, we take pride in offering a boutique, high-quality experience. This means we limit the number of projects we take on to ensure each receives the attention it deserves. The waiting period allows us to provide personalized service and exceptional results.
  • How long is the waiting period for consultations?
    The waiting period can vary based on various factors (like the time of year). Typically, consultations are scheduled within 2-6 weeks.
  • Can I expect a detailed estimate after the consultation?
    Absolutely. Our consultants will provide you with a detailed estimate that outlines the scope of work, materials, and labor costs discussed during the consultation. This transparent approach ensures you have a clear understanding of the project's financial aspects.
  • What should I prepare for the consultation to make the most of our time together?
    Having an idea of your budget, preferred style, and any specific features you're interested in will help us have a productive discussion during the consultation. Additionally, sharing inspiration photos that capture your desired aesthetic and elements you love can be incredibly valuable. Visual references allow our consultants to better understand your vision and tailor recommendations that align with your goals.
  • Is there a minimum project size or cost that VHS Landscaping typically works with?
    Our projects start at a minimum cost of $8,000. This ensures that we can provide the level of quality and attention to detail that our clients expect.
  • How can I estimate an appropriate budget for my landscaping project based on the size of my house and lot?
    While every project is unique, a common guideline is to allocate around 10-20% of your home's value for landscaping. For more accurate estimates, we recommend discussing your vision and budget with our experienced consultants during the initial consultation.
  • How can I best communicate my budget constraints to you?
    Honesty is key. Sharing your budget range upfront helps us tailor recommendations to match your financial goals. Our team is here to collaborate and make the most of every dollar spent.
  • Why do landscaping projects sometimes seem expensive?
    Landscaping involves numerous factors, including design, materials, labor, and expertise. We prioritize using high-quality materials, skilled professionals, and tailored designs, which contribute to the overall investment in creating a lasting and impressive outdoor space.
  • How can I balance my budget with my desire for a high-quality outdoor space?
    Our consultants are experts in helping you make informed decisions about where to invest and where to economize without compromising on the overall quality and impact of your project. While it's natural to consider initial costs, investing in quality ensures a longer-lasting and more functional outdoor space as well as minimizes the need for repairs and replacements down the line.
  • Are there options for phased projects if my budget is limited?
    Absolutely. We can develop phased plans that allow you to tackle different aspects of your project over time. This way, you can spread out your investment while still achieving your desired end result.
  • What's the difference between the design tiers?
    We offer three design tiers – Basic Design, Enhanced Design, and Fully Custom Design. Each tier offers different levels of detail, customization, and collaboration with our experts. Tier 1 - Scope of Work Design: A complimentary option available to clients who have already placed a deposit for their landscaping project with VHS. It's a powerful tool to kickstart your landscaping project and envision your outdoor space transformation. Tier 2 - Enhanced Design: For those seeking a more comprehensive and detailed design. The design fee is paid upfront and 50% will be credited towards your project cost. With this option, you'll collaborate closely with our lead landscape designer to craft a master plan that's a work of art in itself. Tier 3 - Fully Custom Design: This option offers a full master plan, complemented by related documents, perspective, and elevation drawings. Enjoy a fully customized design with three expert-led design meetings to bring your dream landscape to life. These meetings allow for deeper collaboration, ensuring that every detail of the design aligns perfectly with your dream landscape.
  • Will the design tier impact the overall project timeline?
    The design tier can influence the timeline, as more detailed designs may require additional time. However, we work diligently to provide accurate timelines regardless of the chosen tier.
  • Which design tier should I choose for my project?
    The choice of design tier depends on your preferences, project complexity, and budget. Our consultants can guide you through the options during the initial consultation to help you make the best decision for your project. If you live in a neighborhood with an HOA or in a historically designated area, the more detailed designs may be required.
  • How long does a project usually take?
    Project timelines vary depending on the scope and complexity. Our team will provide you with an estimated timeline during the consultation and keep you updated throughout the process.
  • How many plants should I expect to survive after planting?
    The survival rate of newly planted plants can vary based on factors like species, climate, and care. With proper maintenance and care, most plants have a survival rate of 80-90%. Our team will guide you on the best practices to ensure the health and longevity of your plants.
  • How can I stay updated on my project's progress?
    We keep you informed every step of the way. Your designated project manager will provide regular updates and answer any questions you may have.
  • How do I choose the right plants for my region and climate?
    Selecting plants that are native or well-adapted to San Antonio is crucial for their survival and thriving. Our consultants are well-versed in local flora and can guide you in choosing the plants for this region and for different areas of your project.
  • How does the increasingly hot weather impact the health of my landscape?
    Rising temperatures can stress plants and require adjustments to your landscape care routine. We recommend using drought-resistant plants, proper mulching, and efficient irrigation systems. Our experts can provide tailored solutions to help your landscape thrive in changing conditions.
  • What's the benefit of investing in hardscaping features for my landscape?
    Hardscaping elements like patios, walkways, and retaining walls not only enhance the visual appeal of your landscape but also provide functional spaces for outdoor living and entertaining. They require less maintenance than plantings and can withstand changing weather conditions.
  • How do I protect my landscape from pests and diseases?
    Monitoring and early detection are crucial. Our team can implement and recommend plant varieties that are less susceptible to common pests and diseases in San Antonio.
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